SHOPPING GUIDE

"About the product"

Sizes may vary slightly depending on the individual product.
Please note that the color of the photo may differ from the actual product depending on your device.


"About Shipping"

Free shipping for purchases over 3,980 yen. Shipped via Japan Post.
If you have a specific date and time, please contact us.


About payment methods

We accept the following payment methods:

  • Credit card (Visa / MasterCard / JCB / American Express)
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Paidy (Postpaid)

*We only accept lump-sum payments.
*The withdrawal date will vary depending on the card company you use.

Paidy (Postpaid)
  • No prior registration or credit card registration required.
  • Purchase now with just your email address and mobile number
  • Payment must be made by the 27th of the following month via convenience store payment, bank transfer, or direct debit.
  • No matter how many times you purchase in a month, you can pay in one lump sum the following month.

In addition, if you verify your identity through the Payday app, you can also take advantage of convenient features such as the ability to pay in three installments with no fees*, check your available balance, and set a budget to prevent overspending. *Only direct debit and bank transfers are free of charge **Only available for purchases of 3,000 yen or more per transaction


"Cancellation, return, and exchange"

Returns and exchanges due to customer convenience will only be accepted for unused items within 5 days of delivery.
Please contact us via the "Contact Us" link at the bottom of the page or by phone.
*Customers are responsible for shipping costs when returning items and transfer fees when receiving a refund.

Before shipping, we carefully check for stains, damage, stitching, etc. However, in the unlikely event that an item is damaged during shipping, is defective, or is different from the item you ordered, we will cover the shipping costs for the exchange.

・Regarding hemming
We will hem any item purchased from our store free of charge, so please feel free to contact us.


"Regarding regular holidays, inquiries, etc."

Closed: Saturdays, Sundays, public holidays, Golden Week (April 29th to May 5th), summer (August), New Year's (December 29th to January 5th) When we are closed, we may not be able to respond to inquiries by email or phone.
We will respond to your inquiry within 3 days (or after the holiday if we are closed).
If you do not receive a reply from us within three days, please contact us by phone.
Also, please be sure to check your email settings as they may not be configured to receive our reply emails.


"Contact Information"

Please contact us using the "Contact Us" link at the bottom of the page, or contact us using the details below.

Seira Co., Ltd.
TEL: 086-472-2542
Business hours: 10:00-17:00
Person in charge: Mikami, Kawabata