安心してデニム選びをしていただくための取り組み

Initiatives to help you choose denim with confidence

Thank you for always using the DEEP BLUE web shop.
We want you to be able to shop safely online,
We are undertaking three initiatives.


①First delivery fee ¥0
If you are using our shop for the first time, we will provide free shipping on your first order.
*For deliveries to Hokkaido and Okinawa, an additional shipping fee of 1,100 yen (regional shipping fee) will be added if the total order amount is 10,000 yen or less.


②Can be exchanged up to once
"The size doesn't fit" "When I tried it on, it was different from what I imagined"
Have you ever had trouble like this when buying bottoms online?
Our shop is designed so that you can try on items casually.
We will cover the shipping costs for up to one exchange!
*Customers are responsible for return shipping costs.

▼About the exchange service
・You can exchange both the product number and size up to once. (Sale items (coupons) and overseas shipping are not eligible.)
・We will cover the shipping costs for the exchange. (Sale items (coupons) and overseas shipping are not eligible.)

▼Note
*If you are only returning the product, please note that the return shipping fee and refund handling fee will be borne by the customer.

If you would like to exchange, please contact us by email or through the contact form.
Please contact us in advance.
After that, our staff will give you detailed instructions on the procedure!



③Staff comments
Just by looking at a photo, it's hard to imagine how it will look when worn or whether it will suit your body type.
Our staff will actually wear the items and check the material, size,
We will explain what type of bone structure suits you best.

Even if you find your favorite pants or bottoms online, if you're worried about whether they fit or look good on you until you try them on, then this is a must-see!
We also provide comments on tips for choosing the right size for each product, as well as tops that go well with each item.




[Products with staff comments (as of October 2022)]

●Wide loose full-length pants
Ice Blue
Natural Blue
One wash

●Denim jumper skirt
Ice Blue & Indigo

●Vintage loose denim
Ice Blue
One wash

Pintuck denim pants
Indigo

●Dolman blouse
each color

Switch tapered denim pants
One wash
Used

Staff comments will be posted sequentially, so please refer to them when choosing bottoms!

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